As we do every day, today we remember and pay tribute to those who have served our country so that we may live in freedom. Lest we forget.
Crisis communication is a hot topic at the moment but it seems it's still a mystery for some organisations that seem to go MIA when trouble hits. Whether the crisis relates directly to your business or is a global pandemic, having a plan to openly and honestly communicate with employees, customers, stakeholders and the media is a critical piece in the business toolkit.
This article from Harvard Business Review includes some important lessons.
Communicating Through the Coronavirus Crisis
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Identify your key constituents and tailor your message appropriately.Head of Security, Charles Xavier, has taken to naps on the deck with less traffic in and out of the office.
